Privacy Policy

Last Updated: 10/14/2025

1. Introduction

At A Cut Above Glass LLC we, your privacy is important to us. This Privacy Policy explains what personal information we collect through our website (acutaboveglass.com), how we use it, how we keep it secure, and your rights regarding that information.

This policy applies only to information collected through our website and communications directly related to it. By using our website, you agree to the practices described below.

2. Information We Collect

We only collect information that you voluntarily provide through our contact or quote request forms. The types of information we may collect include:

Name
Email address
Phone number
Details about your project or service request

We do not collect photos, payment information, or any sensitive personal data.
We do not use cookies for tracking, analytics, or advertising purposes.

3. How We Use Your Information

We use the information you submit only for legitimate business purposes, including to:

Respond to your quote requests or questions
Communicate with you regarding our services
Provide estimates or follow-up on service inquiries
Maintain basic business records for customer communication

We do not sell, rent, or share your information with third parties for marketing or advertising purposes.

4. How We Store and Protect Your Information

Information sent through our website is delivered directly to our secure business email account (acutaboveglass@gmail.com). We do not store customer data in any public database or share it with outside systems.

We take reasonable steps to keep your information safe, including:

Using secure email and hosting services
Restricting access to business accounts
Regularly monitoring for unauthorized access

However, please note that no online transmission or electronic storage system is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Website Functionality

Our website uses the Divi/WordPress platform. These systems may use minimal “session cookies” to support basic functionality (such as remembering your form entries while you navigate pages).

We do not use:

Analytics cookies (e.g., Google Analytics)
Advertising or tracking cookies
Social media tracking pixels

You can control or disable cookies in your browser settings if you choose.

6. Information Retention

We retain submitted information only as long as necessary to respond to your inquiry or maintain normal business correspondence. Once communication is complete, we may delete or archive your information securely.

If you wish to have your information removed sooner, you can contact us at any time.

7. Your Rights

You have the right to:

Request a copy of the information we have about you
Ask us to correct or delete your information
Withdraw consent for us to contact you

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from anyone under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. When we make updates, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

A Cut Above Glass LLC
28628 N 78th Street
Scottsdale, AZ 85266
Email: acutaboveglass@gmail.com
Phone: (480) 473-8131